10 IT Analysis
Many insurance IT leaders
have a simple goal: Improve
the way they run their
business. If only it were that
12 The Big Fix
There aren’t many insurance companies that
want to shrink, Citizens Property Insurance,
Florida’s insurer of last resort, found a way
to make that strategy work.
32 IT Report
New technology ideas are not being
examined because they are hip, insurers
understand their business is changing
whether they like it or not.
34 Corner the Market
Expensive solutions are needed for only the
most expensive problems.
42 What Do You Think?
This month’s question: What is the prevailing
feeling from the business side of insurance
companies concerning new technology? Fear
Contents APRIL 2016 // ISSUE 3 // VOL. 3
14 Look, Up in the Sky . . .
From precision aerial and satellite imagery to the evolution of drones,
technology is transforming the way insurance carriers look at claims.
20 Put ’er
The transformation most
insurers talk about today
means that some of the
traditional partnerships may
go away as a new breed of
insurtech comes to the surface.
26 The Fairness
The Department of Labor’s
proposed rule on fiduciary
responsibility puts more work on
the plates of life insurance carriers
to eliminate conflicts of interest.
Underwriters and claims adjusters need to
get their feet back on the ground.
6 IT Closeup
Sometimes it pays to be nice to others—even
38 Innovation Corner
Reflections on the role of the
agent in an omni-channel
Cover photo by
Blue Moon Studio.