14 Smarter Than They Look
There is virtually no limit to what can you can teach artificial intelligence
systems such as IBM’s Watson. The bigger issue involves whether insurance
carriers are smart enough to take advantage of the opportunities available
20 The Wheels on the Bus
IT governance may be the best way to define the direction technology can
be used to drive better results for insurers.
Will Google Compare be viewed as a
6 IT Closeup
Solution providers always promise a new
and improved system for their customers,
but at what price for the insurers?
Cybersecurity is the responsibility of the
board of directors. They may be failing in
that duty, though, and here is what you can
do about it.
28 Innovation Corner
Analytics have helped insurers understand
what is happening, but to receive true value
from their data companies must learn why
things are happening.
10 IT Analysis
Core systems replacement
may never end as insurers
continue to invest in modern
12 The Big Fix
New technology improves
scale for homeowners’
coverage at Homesite
Insurance. Grace Hanson,
chief claims officer, explains
Work on alignment at Erie
Insurance Group has business
and IT on the same track.