THE MAGAZINE FOR INSURANCE IT & BUSINESS PROFESSIONALS
PRO
PRO
A publication of
IT Governance
Keeps Everyone
On the Same Page
P20
Erie’s Ruben Fechner
Takes Leading Role
In Business Alignment
P24
With access to more data than a
human could possibly ingest, AI
systems can make agents and CSRs
smarter than we could possibly
imagine. P14
Artificial
Intelligence
Has a Place
In Insurance
