PRO
THE MAGAZINE FOR INSURANCE IT & BUSINESS PROFESSIONALS
PRO
PRO
SEPTEMBER 2015 // ISSUE 6 // VOL. 2
A publication of
Erie Insurance Takes
Customer Satisfaction
To a New Level
P24
Greg Maciag May Be
Ending ACORD Tenure,
But He’s Not Done Yet
P42
HDI-Gerling and Vice President
of IT Tony Scharf are doing
today what, just a few years
ago, many thought they would
never see: a policy admin
system in the cloud. P16
Flying in
the Cloud